• Design and develop engaging learning experiences that support business initiatives across multiple domains, including onboarding, technology training, technical training, professional and leadership development, and process implementation. • Partner with business stakeholders, subject matter experts (SMEs), and the Learning Strategist to analyze performance gaps and define learning objectives and outcomes. • Determine the most effective learning modalities for each solution — including eLearning, instructor-led training (ILT), virtual instructor-led training (VILT), blended learning, simulation, microlearning, and spaced learning — based on audience needs and business goals. • Leverage Covetrus’ enterprise ChatGPT platform and other AI-enabled tools to rapidly design effective, scalable learning solutions, applying ethical use, sound judgment, and critical thinking to ensure accuracy, inclusivity, and business alignment. • Follow established workflows, processes, and standardized design templates to ensure consistency, efficiency, and scalability across all learning solutions. • Create and maintain project plans in Asana, tracking milestones, deliverables, and deadlines to ensure projects remain on schedule. • Enter estimated and actual time for all assigned projects in Asana, maintaining accurate records to support workload planning and project transparency. • Provide weekly status updates to the L&D leader summarizing project progress, potential risks, and key accomplishments. • Apply adult learning theory, cognitive science, and user experience (UX) principles to create impactful, learner-centric solutions. • Design for inclusiveness and accessibility, ensuring all experiences meet ADA/Section 508 compliance standards. • Develop content using modern learning technologies and authoring tools (e.g., Articulate Storyline, Rise, Kahoot, Heygen, Litmos, etc.). • Collaborate with team members to design instructor materials, participant guides, and supporting assets. • Incorporate storytelling, real-world scenarios, and practice opportunities into designs to maximize engagement and retention. • Manage multiple projects simultaneously, ensuring deliverables meet quality, timeline, and brand standards. • Collaborate with LMS Administration teams to publish, test, and maintain content within the learning ecosystem. • Define success metrics and learning evaluation strategies (Kirkpatrick Levels 1–4) in collaboration with the Learning Strategist. • Collect and analyze feedback and performance data to iterate and continuously improve learning experiences. • Stay informed on industry trends, learning technology advancements, and emerging modalities such as AI-driven learning, adaptive content, and immersive simulations. • Work cross-functionally with Learning Strategists, SMEs, Operations, HR Business Partners, and business leaders to ensure solutions are aligned with organizational priorities. • Participate in project kickoffs, design sprints, and agile review cycles as part of the broader L&D process. • Provide consultation and support to SMEs and leaders on effective learning design principles.