Instacart
Instacart invites the world to share love through food. This is how homemade is made.
Director of Software Engineering, Order Experience
Engineering ManagerEngineering ManagerFull TimeRemoteTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn
Location
California + 18 moreAll locations: California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maine, New Hampshire, New Jersey, New York, Oregon, Maryland, Massachusetts, Pennsylvania, Rhode Island, Texas, Vermont, Virginia, Washington
Posted
27 days ago
Salary
$254K - $321K / year
12 yrs expEnglishAndroidDistributed SystemsI OSPythonRuby
Job Description
• Manage high-volume intake from 10+ partner organizations.
• Own the vision and multi-quarter roadmap for Order Experience.
• Lead, mentor, and scale an organization of ~30 engineers.
• Raise the technical bar across backend services (Ruby, Python), mobile (iOS, Android), web, and full-stack systems.
• Establish operational excellence with clear OKRs, predictable delivery, strong on-call practices, incident response, and post-mortems.
• Own key business metrics including checkout conversion, cart abandonment, order completion rate, order quality, and customer satisfaction.
• Partner closely with the Commerce Platform team to build shared expertise in payments, orders, and pricing systems.
Job Requirements
- Expert cross-organizational dependency management and intake prioritization in high-velocity environments where your systems are critical dependencies for multiple teams.
- 12+ years of professional software engineering experience with 5+ years managing engineers, including at least 2+ years leading managers or organizations of 20+ engineers.
- Proven experience managing platform teams that enable other engineering organizations.
- Track record evolving legacy systems toward extensibility and self-service to reduce bottlenecks and enable team independence.
- Deep understanding of distributed systems and high-availability, high-throughput systems (payments, transactions, order management).
- Strong ability to recruit, hire, and develop senior engineering talent (L5-L6) and Engineering Managers.
- Demonstrated ability to influence and align stakeholders across Product, Design, Data Science, and Operations.
Benefits
- Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
- This role is eligible for a new hire equity grant as well as annual refresh grants.
- Please read more about our benefits offerings.
