• Lead and manage engineering teams as they design, build, test, and deliver high-quality software on schedule, balancing efficiency, cost, and customer satisfaction. • Hire, onboard, train, and develop engineering talent; conduct regular one-on-ones, performance reviews, and team meetings to support career growth and performance objectives. • Set clear team goals and objectives aligned with departmental and company priorities. • Provide leadership, coaching, and motivation to drive accountability, ownership, and consistent execution. • Ensure timely resolution of escalations and partner with the Senior Director of Software Engineering on issues impacting delivery, quality, or timelines. • Design, code, review, and guide development of customer-facing features and backend services using technologies such as C#, React, PHP, and cloud-native services. • Monitor and report on team progress, sprint velocity, throughput, and delivery health.