• Drive product sales growth and territory development by implementing and accomplishing sales objectives • Play an integral role in achieving the company's objectives by efficiently and effectively supporting the Outside Sales team and our Customer base • Actively support the demand creation and selling process • Receive and make outbound calls, including cold calling • Work with lead databases to mine data (i.e. PEC) • Develop new Opportunities in the course of these activities • Follow up on leads, opportunities, and quotes • Close deals, turn quotes into orders, value and conversion selling • Lead small non-strategic accounts • Support targeted marketing actions, campaigns and external events • Partner with Field Sales, Customer Care and our Customers Interface, communicate, build and maintain positive relationships with agents, distributors, installers, contractors and engineering firms • Provide support to the external sales team and customer base • Act as liaison for the Sales and Customer Care team • Forward RFQ’s on to Customer Care for direct quotation and interact with them for efficiencies in quoting • Coordinate Education and Marketing activities • Partner with Marketing on Sales Tools, including presentations of 6PP and coordinate technical seminars • Set up customer visits to ERICO manufacturing plants that support sales strategies regionally • Set up and coordinate ERICO University training sessions for agents and end users • Prepare and conduct promotional activities with Channel Marketing Manager • Work with Marketing to organize tradeshows • Super user of CRM (e.g., Salesforce) to handle all sales activities • Set up new accounts and contacts and properly assign them to the appropriate salesperson • Create and track leads, opportunities and quotes – Handle your funnel • Assign tasks and lead appointments for external sales team • Run and analyze sales reports for RSM’s that allow for more effective management of agencies and allow for more focused sales activities