Passport
Global Growth, Built for Brands
Director of Marketing Services
Chief Marketing OfficerChief Marketing OfficerFull TimeRemoteTeam 201-500Since 2017Company SiteLinkedIn
Location
United States
Posted
54 days ago
Salary
Not specified
Bachelor Degree8 yrs expEnglish
Job Description
• Work closely with our Vice President of Customer Success on enterprise-level account opportunities for partnership and growth.
• Own customer growth and satisfaction KPIs for international client marketing impact
• Develop and refine international marketing and ecommerce strategy playbooks
• Act as a senior strategic advisor, guiding clients on cross-border strategy and marketing effectiveness
• Partner with Product, Marketing, and Revenue Operations to shape roadmap priorities based on international customer needs.
• Partner with Sales on strategic renewals, expansions, and pitch strategy for international clients.
• Serve as a go-to resource for our customers international marketing needs
• Travel to client sites to build relationships with key customer stakeholders
• Collaborate with product and engineering to develop product enhancements and data stories to support our customers
• Contribute to internal processes and workflow documents for successful customer engagement and management, and work cross-functionally within Passport to deploy them
• Become an expert on the Passport product, while keeping up with industry trends and news
Job Requirements
- 8+ years experience in Customer Success, Consulting, Ecommerce, or DTC Marketing; 3+ years leading managers or senior employees
- Direct experience and proven results driving DTC marketing
- Demonstrated success working with enterprise or high-growth SaaS/ecommerce companies
- Experience guiding performance strategy across global markets (e.g., EU, UK, APAC, LATAM)
- Proven track record of driving customer ROI, adoption, and revenue outcomes
- Strong analytical skills—confident interpreting margin analysis, pricing models, shipping economics, and conversion metrics
- Comfortable with a growth-based compensation package
- Significant customer interaction and strong interest in building relationships
- Creative problem solving skills that you want to apply in an ever-evolving environment
- Ability to understand and communicate complex problems clearly and concisely to different internal and external audiences (Executives, Marketers, Engineers, Sales People, ICs)
- Self-motivating team player who can work cross-functionally and multi-task
- Resourceful - you might not have all the answers, but you know how to find them or who to ask for help
- Bachelor’s degree or equivalent experience
- Located in the United States
Benefits
- Competitive cash and equity packages
- Healthcare, dental, and vision
- 401K
- Monthly fitness stipend
- Monthly phone/internet stipend
- 100% remote work environment
- Company issued laptop
- Flexible PTO
- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!
- Annual GTM team gathering (Vegas this year!) in cities around North America and all-company offsites in Mexico
- Learning & Development Fund for upskilling or products to improve your day-to-day work life
- One time remote work set-up stipend to make your at-home office dazzle
- Teammates around the world in 8 different time zones!
Related Guides
Related Categories
Related Job Pages
More Chief Marketing Officer Jobs
Chief Marketing Officer54 days ago
Full TimeRemoteTeam 51-200Since 2017H1B No Sponsor
VP of Marketing leading global pipeline generation and campaign strategy for SaaS company
Chief Marketing Officer58 days ago
Full TimeRemoteTeam 1,001-5,000H1B Sponsor
Director of Product Marketing for Cloud Data Platforms leading go-to-market strategies
AWSAzureCloud
California + 4 moreAll locations: California, Colorado, Nebraska, Nevada, Oregon
$188K - $212K / year
Chief Marketing Officer, Head of Marketing
Gaming Laboratories International, LLC**** Welcome to our Official Gaming Laboratories International (GLI) LinkedIn Page ****
Chief Marketing Officer58 days ago
Full TimeRemoteTeam 1,001-5,000Since 1989H1B No Sponsor
Chief Marketing Officer overseeing global voice and growth engine for decentralized AI
Web3
United States
Chief Marketing Officer
ArmadaWelcome to the new edge. Armada is the world’s first full-stack edge computing platform, revolutionizing connectivity, compute, and AI solutions where they’re needed most - anywhere on Earth.
Chief Marketing Officer59 days ago
Full TimeRemoteTeam 51-200H1B Sponsor
Chief Marketing Officer leads product marketing at Armada, an edge computing startup.
CloudDistributed Systems