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DME Collections Supervisor

CollectionsCollectionsFull TimeRemoteTeam 10,001+H1B No SponsorCompany Site LinkedIn

Location

Texas

Posted

51 days ago

Salary

$73.6K - $101.2K / year

Bachelor Degree2 yrs expExperience acceptedEnglish

Job Description

• Supervising day-to-day activities in Collections to allow your team to meet production goals. • Direct and set priorities for your team to meet goals in compliance with federal rules and regulations as well as payer expectations and company policies and procedures. • Assists in developing training strategies, coaches and mentors team members based on scorecard performance and customer service expectations. • Proactively addresses and resolves issues that may impact customer satisfaction, cash flow, employee attrition and cost.

Job Requirements

Bachelor’s Degree or higher AND (2) years of collections operational experience in a private, public, government or military environment OR High School Diploma/GED AND (7) years of collections operational experience in a private, public, government or military environment
1 year of previous supervisory experience
1 year of experience dealing with third party payer reimbursement drivers
Customer service skills
Demonstrated use of effective problem-solving skills
Proven ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
Proven ability to multi-task and adapt in a fast paced and changing environment
Proven ability to communicate effectively, both verbally and in writing
Proven ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment
Experience with Microsoft Office applications including Word, Excel, and Outlook