Rithum

Rithum is the heartbeat of commerce

Senior Manager, Program Office Management

ManagerManagerFull TimeRemoteTeam 501-1,000Since 1997H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

52 days ago

Salary

$130K - $190K / year

Bachelor Degree8 yrs expEnglish

Job Description

• Build Automated Visibility: Design and implement real-time dashboards that pull from existing tools (Slack, Jira) with AI-flagged risks, enabling executive leadership to track progress on all Change the Business (CTB) initiatives without manual data gathering • Create Smart Execution Frameworks: Develop standardized templates for defining success criteria, timelines, and accountability owners with AI-assisted metric suggestions, ensuring every initiative has clear definitions of done • Drive Cross-Functional Alignment: Facilitate prioritization and resource trade-offs through data-driven dependency mapping, surfacing resource conflicts early and enabling proactive resolution • Institute Intelligent Operating Rhythm: Establish weekly reviews of major initiatives with automated risk scoring and escalation protocols, reducing the need for multiple senior leaders to resolve issues • Streamline Planning & Reporting: Create auto-populated templates with AI-generated draft narratives for quarterly planning and board updates, dramatically reducing leader time spent on data gathering and slide creation • Drive Annual Planning Processes: Serve as the structured facilitator for annual planning, prioritization, and accountability, ensuring strategic initiatives are properly scoped, resourced, and tracked

Job Requirements

  • 8+ years of experience in program management, strategic operations, or PMO leadership roles
  • Proven track record of building PMO infrastructure and governance frameworks from the ground up
  • Demonstrated ownership of complex programs and governance, with accountability for outcomes and cross functional delivery
  • Prior experience at large SaaS or technology organizations, experience in e-commerce space is a plus
  • Experience managing portfolios of 15+ concurrent strategic initiatives
  • Demonstrated AI fluency with hands‑on experience leveraging AI agents, emerging tools to drive operational efficiency and decision‑making
  • Strong data analytics and literacy skills, with hands‑on experience building executive dashboards and translating insights into automated and actionable reporting systems
  • Strong proficiency with project management tools (Jira, Asana, Monday.com, or similar)
  • Exceptional communication skills with demonstrated ability to influence senior leadership
  • Experience facilitating cross-functional prioritization and resource allocation decisions
  • Ability to work standard business hours (8am – 5pm) either East Coast or Central Time

Benefits

  • Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
  • A 6% 401(k) match
  • Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
  • 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
  • Accident, critical illness, and hospital indemnity insurance
  • Pet insurance
  • Legal assistance and identity theft insurance plans
  • Life insurance 2x salary
  • Access to the Calm app and the Employee Assistance Program
  • $65/month Remote work stipend for internet
  • Culture and team-building activities
  • Tuition assistance
  • Career development opportunities
  • Charitable contribution match up to $250 per year

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