• Lead delivery of Professional Services engagements including the including the project management, financial reporting, client communication, and operational control. • Facilitate communications, project planning, implementation consulting, track tasks and deliverables according to the statement of work and allocate the appropriate resources. • Managed fixed-fee and variable priced engagements within contractional constraints. • Manage project constraints (i.e., scope, schedule, budget) and project risks, issues, decisions, action items, and changes (i.e., RIDAC) as needed for project success. • Perform delivery oversight of professional services staff to ensure timely and high-quality delivery of implementation projects and programs. • Manage the client relationships with an emphasis on client satisfaction. • Utilize the Agile/SCRUM methodology utilizing Smart Sheet and ServiceNow PPM. • Help drive Sigital project management and implementation delivery process standardization and improvements. • Flexibly perform duties during core US business hours and 10% travel as needed for client project activities. • Coach and mentor project team members and junior team members.