QA Automation Tester ensuring quality software in health tech

The coordinator is responsible for performing quality assurance reviews of peer review reports, correspondences, and supplemental reviews to ensure they meet quality standards and compliance with client agreements and regulatory guidelines. This includes verifying that rationales are clear, evidence-based, and that all client specifications and mandates have been accurately followed and documented.

The QA Engineer III will be responsible for testing new features and functionality within the Company platform, working closely with Development Engineers and Product Managers to define user stories and acceptance criteria. Responsibilities include analyzing requirements, architecting test plans, writing and executing test cases, tracking defects, and championing quality across the organization.

The Member Coach Sat Analyst supports a coaching-rich environment focused on ensuring customer care associates maintain consistently high performance levels. Primary duties involve monitoring customer interactions, completing call evaluations using data mining software, and providing direct feedback and coaching sessions to representatives.