Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Clinical Specialist, CRM
Location
United States
Posted
1 day ago
Salary
$61.3K - $122.7K / year
Job Description
Job Requirements
- Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
- A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.
- Must have the capability to obtain certification in CRM products.
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
- Familiarity with cath lab and operating room procedures and protocol.
- Demonstrate advanced knowledge of cardiac pacing systems.
- Must apply engineering skills and abilities to interpret and solve complex clinical problems.
- Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities.
- Additionally, must be able to meet deadlines effectively.
- Must be detail-oriented and capable of working independently.
- Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
- Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
- Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.
Benefits
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Bridge Client Success Manager at N2 Company managing client relationships remotely
Customer Success Manager supporting education clients to maximize product impact.
This role supports the Client Success and Sales teams by managing inbound sales inquiries, assisting with sales funnel progression, and maintaining accurate CRM records. The specialist also coordinates communications and activities between various internal departments and subject matter experts to ensure smooth client lifecycle operations.
The role involves leading and managing new client implementations from start to finish, ensuring all milestones are met, and serving as a trusted advisor to build long-lasting client relationships through proactive guidance. Responsibilities also include managing support tickets, troubleshooting issues, monitoring account metrics to ensure client value, and acting as the point of escalation for urgent issues.
