• Build strong customer relationships with stakeholders and sponsors to ensure Solo's activities align to the customer's desired business outcomes • Develop success plans aligned to your customers business goals • Accelerate adoption and minimize customer churn through a programmatic approach that ensures regular touchpoints and guides the customer to value and success throughout the customer lifecycle • Coordinate and orchestrate activities that solve complex situations working together with Solo's field and engineering teams • Communicate the benefits of Solo's products and recommend solutions that align with the customers goals • Manage multiple issues and coordinate the resources needed to resolve customer challenges efficiently • Own a specific subset of your portfolio’s commercial renewals(gathering of licensable metrics, pricing/negotiation, quoting and order form generation, navigate to close)