• The Implementation Consultant plans and manages all aspects of Acumatica Cloud ERP implementations. • Working in conjunction with Acumatica partners and resellers, the IC acts as the key advisor, product advocate, and a project implementation resource. • Assist partners with up-front implementation discovery diligence, Project analysis, Scope of work creation, Proposal building, and complex Fit-Gap Analysis. • Support partners by answering challenging application questions, tracking issues that arise during the implementation process and resolving or escalating problems according to company guidelines that may arise. • Analyze, define, and document requirements for data, workflow, logical processes, interfaces with other systems, internal and external checks and controls, and outputs. • Follow established implementation standards. • Assist with the development and implementation of new or improved service delivery strategies and initiatives. • Develop and/or maintain all project documentation and client reporting. • Support solutions by answering application questions, tracking issues, monitoring changes and resolving or escalating problems according to company guidelines. • Assist partners in strategically responding to functional elements of requirements. • Craft, plan, and conduct product and technology presentations for partners and during field events such as conferences, seminars, etc. • Provide user training and documentation on specific solutions to aid business partners in preparing for solution presentations. • Provide feedback and suggested solutions regarding business partner needs, deficiencies, challenges and attitudes. • Assist and mentor new team members as assigned.