• Own the product vision and roadmap for key areas of the SaaS platform, ensuring alignment with company strategy and cross-company initiatives. • Proactively identify trade-offs, risks, and dependencies, and make clear, well-reasoned prioritization decisions. • Think holistically about the product ecosystem, ensuring features and capabilities scale across clients, use cases, and platforms. • Help inform the product roadmap by assessing usage metrics and other relevant data to ensure proper iterations and new features are prioritized. • Lead complex initiatives from discovery through launch, managing multiple workstreams and competing priorities simultaneously. • Set clear scope, success metrics, and delivery expectations, and actively manage changes to avoid surprises. • Ensure product releases meet high standards for usability, accessibility, and overall quality. • Partner closely with engineering and design to drive disciplined execution and timely delivery. • Serve as a confident product representative in client-facing settings, including demos, roadmap discussions, and feedback sessions. • Build trust through proactive communication, thoughtful collaboration, and consistent follow-through. • Act as a connective leader across product, engineering, UX, data, and business teams. • Facilitate alignment across teams and business units to ensure shared understanding of priorities and outcomes. • Mentor and model strong product management practices within the broader product organization. • Use qualitative and quantitative insights to evaluate product performance and inform decisions.