This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Our By Light team, the premier providers of innovative Information Technology (IT) services and communications support to the Department of Defense and Federal Agencies, is growing. We’re increasing our team to support the US Army Comprehensive Modernization (COMPMOD) program. The program delivers end-to-end EFIS&T services—including survey and design through installation, security, and testing. This work spans NIPR and SIPR networks, Wi-Fi, VoIP, ISP/OSP infrastructure, and voice modernization across all CONUS Army installations.

We have openings for a Senior Network Installation Specialist that performs highly detailed technical tasks and leads Network Installation Technician field teams in the performance of site activities. This role requires a deep understanding of various IT infrastructure components.

Responsibilities

• Planning and completion of complex and detailed technical projects from survey and engineering to site implementation
• Develop and maintain high standards of installation and service, and assist with leading, training, and counseling network installation technicians toward high performance
• Serve as a technical knowledge resource to project managers and field technicians
• Work directly with project managers as the first line of communication for the field installation teams supporting the PM’s project(s)
• Maintain accountability for the task-oriented work efforts of project assigned personnel
• Help ensure engineering schedules are met or exceeded
• Collaborate with stakeholders to understand requirements and translate them into comprehensive IT implementation designs

Training and Implementation

• Lead the implementation and deployment of IT systems, ensuring adherence to project timelines and quality standards
• Responsible for physical onsite network surveys to determine the engineering solution for each project assigned
• Responsible for providing client-site network installations support of hardware, including installation of entire service delivery nodes, as prescribed by Site Engineering Solution (SES) documentation
• Prepare and provide complex site reports, documents, diagrams and VISIO drawings as required to meet customer deliverable requirements
• Train and certify others to develop the same proficiency
• Provide input to the field technicians group to assist with the formation of procedural documentation for field tasks - BER testing, platform configurations, deliverables, procedures, etc.
• Performs configuration of installed technology, which may include cryptographic, MPLS, optical and timing equipment and supporting systems
• Performs troubleshooting and fault-isolation to bring installed equipment to functional state
• Coordinates with network engineers to facilitate installation testing and acceptance

Engineering and Field Assistance

• In coordination with Engineering, provide project design support where needed and requested to meet customer objectives
• Assesses, designs, builds, and documents current site network configuration and user requirements at each site
• Interprets SES according to real world conditions encountered at client site and modifies solution/design accordingly
• Directs and leads preparation of drawings documenting configuration changes
• Performs system-level design and configuration of products including determination of hardware, and other platform specifications
• Documents as-built configuration through redlined SES documentation and produces Completion Reports (CR)
• Provides oversight and guidance of client-site installation support services
• Maintain high standards of installation services, and help instill this in assigned field techs
• Provide onsite and remote technical direction in support of system's deployment, configuration, commissioning, and testing
• Provide onsite directions and assistance during installations
• Ensures assigned field techs remain current on all required training and certifications

Required Experience/Qualifications

• 5+ years of relevant experience as Implementation Engineer

Preferred Experience/Qualifications

• 10 years of experience in IT implementation and engineering using Army/DISA/DoW standards
• Proficient in system design, configuration, and troubleshooting across multiple platforms
• In-depth knowledge of networking protocols, security measures, and IT best practices
• Experience with virtualization technologies, cloud platforms, and enterprise-level applications
• Excellent communication and interpersonal skills
• Strong skills in Excel, Word, and Visio

Special Requirements/Security Clearance

• Active Secret Clearance; Top Secret preferred
• Must be able to travel 90% of the time on deployments for both CONUS and potentially OCONUS locations

Physical Demands

• Ability to lift and carry equipment up to 50 lbs
• Ability to work in confined spaces (server closets, raised floors)