• Own end-to-end technical delivery for prospective and existing customers, from requirements through shipped outcomes across rollout, adoption, long-tail support, and expansion. • Partner with Customer Success, GTM, and Engineering to remove blockers fast, align on scope and tradeoffs, and keep execution moving. • Connect and validate customer security telemetry end-to-end, from ingestion and parsing through downstream workflows and outcomes. • Build rapid prototypes, integrations, and workflows for customer-specific needs, then harden the best solutions into reusable deliverables. • Ship code and configuration changes across APIs, permissions, integrations, and notification workflows to improve reliability and time-to-value. • Debug and reproduce issues, fix inconsistencies in data and integration behavior, and drive feedback to Product and Engineering with root cause, fix recommendations, and success criteria.