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Role Description

The Disease Specific Care Field Representative applies sophisticated analysis skills and inductive reasoning skills to determine a health care organization's degree of compliance with applicable program standards. They must be able to employ advanced and sometimes nuanced communication skills to engage health care organization staff in interactive dialogues on a broad array of health care issues to assess compliance and to identify opportunities for improving compliance.

• Conducts a thorough evaluation of assigned services and programs that meet DSC certification eligibility criteria.
• Plans, reviews, and apportions review time so that all review requirements are addressed thoroughly per program.
• Reviews and evaluates pre-review information; researches, collects, organizes, and interprets a large volume of information from multiple sources.
• Interviews staff and patients to determine level of compliance with standards.
• Analyzes documents, such as performance data and clinical practice guidelines, to assess the level of compliance with The Joint Commission standards, evidence of performance improvement, and quality of care.
• Using established review protocols:
• Analyzes written self-descriptive program information.
• Participates in and/or conducts all required conferences and interviews; analyzes all data submitted by the organization.
• Documents all recommendations, providing adequate indication on non-compliance.
• Submits review findings in a complete, accurate, and timely manner to the Central Office.
• Interprets and explains the intent of the standards to the organization’s personnel.
• Consults with staff during review re: non-compliance, opportunities for improvement, and remedial action required.
• Recommends publications and other resources that clarify standards and/or demonstrate compliance with standards.

Qualifications

• Advanced Degree in Nursing
• CPHQ certification (Certified Professional in Healthcare Quality) through National Association for Healthcare Quality (NAHQ) at time of hire or attain by December 31, 2028.
• Five years clinical experience with the care of rehab patients required.
• Experience with Joint Commission Rehab certification review strongly preferred.
• Certified Rehabilitation Registered Nurse (CRRN), strongly preferred.

Requirements

• All positions require 100% nationwide travel.
• Available to work .48 FTE (2 weeks per month).
• Extensive nationwide travel required, including some Sunday travel.
• Hiring for orientation classes on May 4, 2026, and June 8, 2026.

Benefits

Joint Commission offers a comprehensive benefits package. For an overview of our benefits package, please visit our Joint Commission Career Page.

Company Description

This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities.