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Role Description

We are seeking a skilled and motivated Network Engineer to design, implement, manage, and troubleshoot our network infrastructure. The ideal candidate will be responsible for ensuring the reliability, security, and efficiency of our networks while supporting 24x7 operations.

Core Responsibilities

• Design, configure, and manage cloud-based network infrastructure, including VPCs, subnets, load balancers, security groups, and VPNs.
• Monitor and troubleshoot network performance and connectivity issues in the cloud environment, ensuring minimal downtime and optimal performance.
• Collaborate with various teams to understand and meet their network requirements and optimize performance.
• Maintain thorough documentation of network configurations, procedures, and changes.
• Participate in an on-call rotation to provide 24x7 support, including pager duty for network-related emergencies.
• Stay up-to-date with the latest cloud networking technologies and best practices to continually enhance the cloud network environment.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Proven experience as a Network Engineer, cloud services experience a plus.
• Design, configure, and manage network infrastructure including routers, switches, firewalls, VPNs, and other network devices.
• Strong knowledge of network protocols, configurations, and technologies (TCP/IP, DNS, DHCP, VLANs, VPNs, etc.).
• Experience with firewalls, routers, switches, load-balancers and other networking equipment from vendors such as Cisco, F5, and Palo Alto Networks.
• Familiarity with network management, IPAM and monitoring tools in both on-premise and cloud platforms (AWS, Azure, GCP).
• Solid understanding of network security principles and best practices.
• Excellent analytical and problem-solving skills.
• Effective communication skills and the ability to work collaboratively in a team environment.

Requirements

• Ability to work in a high-pressure, fast-paced environment.
• Willingness to participate in 24x7 on-call rotation and respond promptly to emergencies.
• Strong organizational skills and attention to detail.

Benefits

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance