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Role Description

We are looking for a Behavioral Health Care Manager to join our Collaborative Care team. This role would be responsible for supporting and coordinating the mental and physical health care of patients within the Collaborative Care model in close partnership with medical providers, Psychiatric Consultants, and the broader care team.

• Serve as the primary point of contact for patients enrolled in the Collaborative Care program.
• Support the mental and physical health of patients on an assigned caseload, coordinating closely with the patient’s medical provider and, when appropriate, other mental health professionals.
• Participate in regular caseload consultations with the Psychiatric Consultant and communicate resulting treatment recommendations to the patient’s medical provider.

• Screen and assess patients for common mental health and substance use disorders using standardized tools, and facilitate patient engagement and follow-up care.
• Provide education to patients on common mental health and substance use disorders, including available treatment options.
• Deliver brief, evidence-based behavioral interventions such as behavioral activation, problem-solving treatment, motivational interviewing, and other appropriate therapies.
• Track treatment response, monitor changes in clinical symptoms, and identify any treatment side effects or complications.
• Support psychotropic medication management prescribed by medical providers, focusing on adherence, effectiveness, and side-effect monitoring.

• Track patient follow-up and monitor clinical outcomes.
• Document patient progress and treatment recommendations in the EHR and other required systems, ensuring information is shared with medical providers, the Psychiatric Consultant, and other treating professionals.

• Adjust treatment plans for patients who are not improving as expected in consultation with the medical provider and Psychiatric Consultant, including referral to more intensive or specialized care when needed.
• Facilitate referrals to evidence-based psychosocial treatments and other clinically indicated services outside the organization.
• Develop relapse prevention and self-management plans for patients who have achieved their treatment goals and are preparing to be discharged from the caseload.

Qualifications

• Masters degree in social work or other behavioral health related degree required.
• Minimum of 2 years of experience in behavioral health, integrated care, or care management.
• Formal Collaborative Care Model (CoCM) experience is highly preferred.
• Working knowledge and specialized training of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation).
• Experience with screening for common mental health and/or substance abuse disorders.
• Demonstrated ability to collaborate and communicate effectively in a team setting.

Benefits

• Comprehensive Medical, Dental and Vision plans coverage since day one.
• Pre-tax benefits: HSA/ FSA.
• 401k Retirement Savings Program with matching up to 4%.
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care.
• Flexible PTO and Remote First Environment.
• Regular team events, including Wellness Workshops and Team Building Events.
• Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!