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Role Description

The Senior Key Account Manager plays an important role in building strategic relationships with Original Equipment Manufacturing (OEM)/Original Design Manufacturing (ODM) accounts ADLINK targets in the San Francisco area region. The Senior Key Account Manager will ensure customer satisfaction of existing relationships and sign new customers of a similar type. Responsibilities include:

• Develop new OEM/ODM accounts and proactively identify opportunities to add value and strengthen customer relationships.
• Act as quarterback to support key account customer requirements and orchestrate resources to win business.
• Develop executive relationships and establish ADLINK as a strategic partner.
• Be a trusted advisor, understanding customer needs to reduce total cost of ownership, mitigate business risks, and enhance market position.
• Meet and exceed assigned annual quotas, including sales revenue, design win quantity, design win revenue, and new customer engagements.
• Penetrate vertical industries by up-selling and cross-selling ADLINK’s products and services.
• Provide prompt responses to field questions and inquiries from customers.
• Ensure customer satisfaction and retention through consistent, productive account calls; structure, negotiate, and close deals that meet customer expectations.
• Western region-based role but travel may be required (customer meetings within territory, annual sales events, etc.).

Qualifications

• Bachelor’s degree in related field or equivalent training preferred but not required.
• Minimum of 5+ years of successful key account manager or similar roles managing OEM/ODM and Business-to-Business relationships in computer and electronic manufacturing companies.
• Proven track record of selling computer hardware solutions and building OEM/ODM customers.

Requirements

• Ability to forge and nurture executive-level relationships.
• Excellent in strategic selling and take the lead in high-level sales engagements.
• Ability to generate leads, penetrate new accounts, and develop and manage a pipeline.
• Excellent communication (written, verbal, and listening) and presentation skills.
• Understanding of embedded systems, industrial PC (hardware and software) is a plus.
• Strong negotiation skills with a problem-solving attitude.
• Excellent interpersonal skills with an aptitude for building strong customer relationships.
• A hunter mentality with a proven track record of prospecting and closing new business at new accounts.

Benefits

• Medical, Dental, and Vision Insurance.
• Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
• 401k retirement plan.
• HSA, Health Care FSA, and Dependent Care FSA.
• Vacation and Sick Leave.
• Paid holidays and floating holidays.