Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Virtual Customer Entry Level Specialist

Customer SupportCustomer SupportFull TimeRemote

Location

United States

Posted

35 days ago

Salary

Not specified

Customer Support

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We’re seeking a Remote Associate — a motivated individual ready to lead, learn, and grow into a leadership role. Work from wherever you’re most productive, gain mentorship from top leaders, and contribute to a rapidly expanding team.

  • Lead and support our remote customer service team, delivering exceptional client experiences.
  • Use virtual tools to manage and mentor team members across multiple locations.
  • Learn from leadership, picking up skills and strategies to advance your career.
  • Share innovative ideas to improve team performance and client satisfaction.
  • Maintain professionalism and build strong, lasting relationships with clients and colleagues.

Qualifications

  • Management experience is a plus, but eagerness to learn and grow is most important.
  • Strong interpersonal skills and natural leadership ability.
  • Comfortable working remotely and thriving in a fast-paced, dynamic environment.
  • Motivated to advance in a career with growth and leadership opportunities.
  • Positive, adaptable, and solution-oriented mindset.

Benefits

  • Flexible schedule and 100% remote work — work from anywhere with Wi-Fi.
  • Mentorship from experienced leadership to accelerate your career growth.
  • Competitive, performance-based pay with opportunities for advancement.
  • Be part of a dynamic, forward-thinking team that values innovation and impact.

Company Description

Job Requirements

  • Management experience is a plus, but eagerness to learn and grow is most important.
  • Strong interpersonal skills and natural leadership ability.
  • Comfortable working remotely and thriving in a fast-paced, dynamic environment.
  • Motivated to advance in a career with growth and leadership opportunities.
  • Positive, adaptable, and solution-oriented mindset.

Benefits

  • Flexible schedule and 100% remote work — work from anywhere with Wi-Fi.
  • Mentorship from experienced leadership to accelerate your career growth.
  • Competitive, performance-based pay with opportunities for advancement.
  • Be part of a dynamic, forward-thinking team that values innovation and impact.

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