The LPN Healthcare Advocate will guide Medicare patients through complex health concerns, helping them achieve wellness goals while addressing Social Determinants of Health (SDOH). This involves building trusting relationships, identifying patient needs, and developing comprehensive, action-oriented care plans.

The Cardiopulmonary Educator will use clinical skills to educate patients and caregivers on complex Pulmonary Arterial Hypertension (PAH) therapies, including providing infusion training and clinical support. This involves consulting and collaborating with various healthcare partners to coordinate the patient's plan of care within a home care setting.

The specialist will provide responsive and professional customer support via phone, email, and online messaging, assisting clients with luxury and leisure travel reservations and itinerary updates. Responsibilities also include monitoring bookings for accuracy, resolving client concerns, and maintaining organized records.

The Utilization Management Representative I is responsible for coordinating cases for precertification and prior authorization review, which includes managing incoming calls or claims work and determining contract and benefit eligibility. This role also involves referring cases requiring clinical review to a Nurse reviewer and authorizing initial sessions to providers.