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Role Description

The Sales Director – Ecommerce leads Pet-Ag’s U.S. sales execution and is responsible for driving profitable growth across all Ecommerce channels and customers. This role oversees the Ecommerce Sales Team and plays a critical leadership role in delivering Pet-Ag’s commercial objectives.

• Reporting to the Senior Sales Director, this role serves as a key strategic partner in translating enterprise-level strategy into domestic market actions.
• Builds a culture of accountability, customer focus, and high performance while ensuring alignment with cross-functional partners and the broader Sales Organization.

Qualifications

• BS/BA degree in Animal Science, Marketing, Business, or related field.
• 8–10+ years of progressive sales leadership experience, preferably within CPG or the pet/vet industry.
• Minimum 5 years of work experience with Amazon and/or Chewy.
• 5+ years of leadership experience managing and developing high-performing sales teams.
• Strong ability to build and sustain long-term customer relationships.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work collaboratively across functions and influence without authority.
• Strong business acumen with proven ability to manage budgets, forecasting, and financially driven decision-making.
• Deep understanding of Digital Marketing + Customer Activation across Ecommerce Customers.
• High level of organization, initiative, and accountability; able to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office and CRM systems.
• High integrity, energy, and alignment with Pet-Ag’s values and employee-ownership culture.

Requirements

• Develop and execute digital strategies to grow revenue, expand distribution, and deepen customer relationships across all U.S. channels.
• Translate enterprise commercial strategy—set by the Senior Sales Director—into actionable domestic sales plans and execution priorities.
• Partner with Marketing, Finance, and Operations to align customer, channel, and product strategies with company objectives.
• Identify growth opportunities and develop region-specific plans that support national initiatives.
• Lead the Ecommerce Sales Team and oversee all ecommerce Key Accounts.
• Maintain deep understanding of each channel and customer segment; drive tailored strategies that maximize penetration and performance.
• Actively participate in key account management, including customer business reviews, pricing discussions, joint planning, and closing strategic opportunities.
• Monitor customer and market trends to proactively address risks, gaps, and emerging opportunities.
• Coach, develop, and support direct reports to build a strong, high-performing domestic sales team.
• Reinforce accountability through clear expectations, performance management, and ongoing development plans.
• Partner with the Senior Sales Director to build organizational bench strength and support succession planning within the Sales function.
• Lead domestic forecasting and ensure accuracy of demand input into the S&OP process.
• Ensure effective sales planning, pipeline management, and business optimization.
• Manage trade budgets and customer programs in partnership with the Senior Sales Director to deliver profitable growth.
• Support the creation and execution of incentive programs that motivate the sales team and align with company priorities.
• Serve as the primary link between Ecommerce sales execution and the broader Sales Organization.
• Work closely with the Senior Sales Director to ensure consistent messaging, priorities, and disciplined sales management.
• Align on strategic accounts, pricing decisions, and promotional frameworks.
• Provide consolidated business insights and recommend adjustments to strategy.
• Partner with Finance, Operations, and Marketing to ensure coordinated execution across the commercial ecosystem.
• Represent Pet-Ag at select customer meetings, industry events, and relevant associations.
• Champion customer-centricity and support the company’s employee-ownership culture and values in all interactions.

Benefits

• Employee Ownership (ESOP): Company-funded retirement contribution of approximately 18% of pay, plus 401(k).
• Competitive base salary with performance-based bonus opportunity.
• Comprehensive benefits package: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance.
• Generous paid time off, paid holidays, and parental leave.
• Fitness and tuition reimbursement programs.