This position requires the ability to lift and carry up to 15-20 pounds and to sit, stand, and walk for prolonged periods throughout the workday. Work is performed primarily in a home-based office environment, consisting of light to moderate physical activity, including the use of a computer, telephone, and/or other office equipment. Work must be performed within the expected work hours and schedule, including required meetings and on-time attendance. Travel is little to none.
Senior Systems Engineer
Location
United States
Posted
3 days ago
Salary
$125K - $140K / year
Job Description
Role Description
The Senior Systems Engineer will be responsible for overseeing day-to-day technology infrastructure at client sites and via remote support to support a wide array of customers and their operational and technology needs.
- Provide day to day support of client networks, servers, storage, and overall infrastructure.
- Maintain our clients' IT infrastructure both remotely and at customer site(s) when needed.
- Help architect and implement a wide range of IT projects, such as high-availability, virtualization, and cloud services.
- Be the escalation path for issues that desktop engineers or helpdesk staff are not able to resolve.
- Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments, and provide world-class customer service.
- Troubleshoot and resolve network and system issues, remote or on premise as needed.
- Positively and professionally represent the face of the company with our clients.
Qualifications
- 5+ years of experience with administering, configuring, optimizing, and maintaining Windows-based networks and servers.
- Strong experience with Active Directory, Exchange, Microsoft 365 administration, and Windows security.
- Hands-on experience with firewalls and switches (Cisco Meraki, SonicWALL, Palo Alto Networks).
- Hands-on experience with heavily virtualized environments (VMware, Hyper-V).
- Familiarity with on premise and cloud-based backup solutions and cloud-based email systems (O365, Google Workspace).
- Experience with MDM solutions (Intune, Jamf, etc.).
- Self-motivated and able to work with limited supervision, and excellent time management.
- Strong communication and customer service skills.
- CCNA or equivalent network experience is desired.
- MSCE or equivalent server experience is desired.
- Technical Certifications a plus.
Requirements
- A.S. or B.S. in information systems or related field is preferred.
- 5+ years’ experience working in information technology is required.
Salary Range
$125,000-$140,000 annually, commensurate with experience.
Benefits
- Comprehensive benefits package including paid time off.
- Paid holidays.
- 401(k).
- Health insurance coverage, including medical, dental, vision, and life insurance.
Job Requirements
- 5+ years of experience with administering, configuring, optimizing, and maintaining Windows-based networks and servers.
- Strong experience with Active Directory, Exchange, Microsoft 365 administration, and Windows security.
- Hands-on experience with firewalls and switches (Cisco Meraki, SonicWALL, Palo Alto Networks).
- Hands-on experience with heavily virtualized environments (VMware, Hyper-V).
- Familiarity with on premise and cloud-based backup solutions and cloud-based email systems (O365, Google Workspace).
- Experience with MDM solutions (Intune, Jamf, etc.).
- Self-motivated and able to work with limited supervision, and excellent time management.
- Strong communication and customer service skills.
- CCNA or equivalent network experience is desired.
- MSCE or equivalent server experience is desired.
- Technical Certifications a plus.
- A.S. or B.S. in information systems or related field is preferred.
- 5+ years’ experience working in information technology is required.
- Salary Range
- $125,000-$140,000 annually, commensurate with experience.
Benefits
- Comprehensive benefits package including paid time off.
- Paid holidays.
- 401(k).
- Health insurance coverage, including medical, dental, vision, and life insurance.
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