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Role Description

AAA Life Insurance Company seeks a curious and creative Product Owner to join our Policy Admin Team. The Policy Administration team was the pioneer of AAA Life’s digital transformation effort. In this role, you’ll be building up on this effort, defining our administration system’s north star, and leading a team to get there.

• Develop a deep understanding of the AAA Life product suite and the steps it takes for an application to become a policy.
• Work cross-functionally with distribution, compliance, underwriting, and actuaries to optimize complex insurance products and business processes.
• Run your own scrum team of developers and quality assurance engineers.
• Collaborate with product designers and business analysts to execute the product roadmap.
• Play a key role in “build or buy” decisions and manage vendors.
• Develop the product strategy that supports the business’s goals.
• Advocate for great user experiences when coordinating product development with business stakeholders.
• Own the platform strategy – long-term system health, scalability, and architectural tradeoffs.
• Build or refine features to strengthen and grow our product portfolio while balancing against regulatory restrictions or business constraints.
• Lead the product development process from evangelizing the roadmap to creating detailed product requirements.
• Collaborate with engineering leadership and a Scrum team of developers to execute the product vision.
• Oversee production issues and resolution by coordinating across other product teams and 3rd party vendors.
• Use quantitative and qualitative data to understand customer needs and drive decision making.

Qualifications

• Bachelor's degree or relevant work experience.
• 5+ years of work experience with 3+ years as a product manager or product owner.
• A track record of increasing responsibility in product management.
• Highly effective at building collaborative relationships across an organization.
• Experience developing and deploying features for a highly considered product or service.
• Strong understanding of agile principles and practices.
• Proficiency in agile tools and software (e.g., JIRA, Confluence).
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Meticulous attention to detail with the tenacity to pursue complex problems.

Requirements

• Experience at a high-growth startup, consulting, or within insurance or financial services is a plus.
• Familiarity with business analysis tools (e.g., Microsoft Excel, Miro) is advantageous.
• Knowledge of SQL and Business Intelligence tools like PowerBI or Tableau.

Benefits

• Hybrid work solution (Tuesday-Thursday) or Remote (USA).
• Relocation eligibility available.

Position Success Criteria

• Turns Ideas Into Outcomes – Achieves stretch results with a strong bias for action.
• Customer Value Obsessed – Understands customer’s perspective and needs.
• Communicates With Purpose – Candid, clear, and concise in communication.
• Builds Trust – Able to deal effectively with people to get work accomplished.
• Balances Vision and Detail – Aligns personal work objectives with the organization’s strategic plan.
• Unwavering Curiosity – Proactively stays on top of industry trends.
• Gets Details Right – Reviews data/documents for accuracy and consistency.

Essential Job Functions

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.