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Role Description

Cohere Health is seeking a hands-on Senior Business Analyst to support the execution and continuous improvement of our clinical programs. Each Business Analyst will work alongside Clinical Portfolio Managers, under the VP of Clinical Portfolio to provide the data, documentation, and process discipline required for program success. This role is focused on “hands-on keyboard” execution — transforming program strategy and management direction into tangible deliverables such as dashboards, performance reports, and documented processes.

By providing timely insights and reliable documentation, the Senior Business Analyst enables the Clinical Portfolio Managers to run the program effectively and helps ensure Cohere’s clinical programs achieve their financial, operational, and clinical outcomes.

What you’ll do:

• Data & Analysis:
  • Collect, clean, and interpret program performance data with support from centralized Analytics resources.
  • Develop business requirements for new and existing dashboards, translating business requirements to analytics needs.
  • Involved in the validating and testing of those dashboards in partnership with analytics.
  • Build trackers and reports that monitor KPIs (e.g., clinical accuracy, turnaround time, MedEx savings, denial/approval trends).
  • Conduct root-cause analysis on issues affecting program performance and recommend data-informed improvements.
  • Ensure data integrity and consistency across reports used by internal teams and client-facing deliverables.
  • Support internal ad hoc data & analytic requests to facilitate program execution and ideation.
• Documentation & Process Enablement:
  • Document workflows, playbooks, and SOPs to ensure knowledge sharing and consistency across the program.
  • Capture and codify process changes resulting from program reviews and continuous improvement initiatives.
• Program Support:
  • Provide day-to-day analytical and documentation support to the Portfolio Manager.
  • Develop presentation materials for internal reviews and client meetings (e.g., quarterly business reviews, performance summaries).
  • Track action items, maintain issue logs, and follow up with cross-functional teams to ensure timely execution.

Qualifications

• 5+ years of experience in business analysis, data analytics, or healthcare operations.
• Experience supporting program or project management in a healthcare or payer/provider setting.
• Demonstrated expertise to create dashboards, reports, and documentation that inform decision-making.
• Proficiency with analysis and visualization tools (e.g., Excel, SQL, Tableau, Power BI).
• Strong written communication skills with the ability to document processes clearly and concisely.
• Highly organized, detail-oriented, and able to manage multiple deliverables simultaneously.
• Collaborative mindset, with the ability to operate in a matrixed and fast-paced environment.
• Bachelor’s degree in Healthcare Administration, Business, Public Health, Data Analytics, or a related field preferred.

Benefits

• 💻 Fully remote opportunity with about 5% travel.
• 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program.
• 📈 401K retirement plan with company match; flexible spending and health savings account.
• 🏝️ Up to 184 hours (23 days) of PTO per year + company holidays.
• 👶 Up to 14 weeks of paid parental leave.
• 🐶 Pet insurance.

Interview Process

• Connect with Talent Acquisition for a Preliminary Phone Screening.
• Meet your Hiring Manager!
• Behavioral Interview(s).
• Case Study.

Equal Opportunity Statement

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.