Identity automation—no APIs, SAML, or SCIM required. From SSO to lifecycle management, Cerby secures disconnected apps.
Customer Success Manager
Location
California
Posted
2 days ago
Salary
Not specified
Job Description
Job Requirements
- 5+ years of experience managing a SaaS customer portfolio
- Strong track record of driving retention, adoption, and expansion across enterprise accounts
- Demonstrated ability to deliver measurable customer outcomes through strategic engagement, value planning, and executive-level relationship management
- Consultative in approach, with experience leading customer discovery, identifying value drivers, and guiding customers toward meaningful outcomes
- Comfortable working with technical concepts and translating them into clear customer value
- Experience in Identity, Access, or Security technologies is a plus
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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