Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
Vacation Support Specialist | Online
Location
United States
Posted
4 days ago
Salary
$40K - $65K / year
Job Description
About Us:
We are a growing travel company passionate about creating unforgettable vacations—from romantic honeymoons and destination weddings to luxury escapes and family adventures. We pride ourselves on offering white-glove service, expert guidance, and a supportive team environment that values both personal growth and client satisfaction.
Job Description:
We are looking for a dependable and service-driven Vacation Support Specialist to provide essential assistance to our travel planning team. This remote role is ideal for individuals who are organized, tech-savvy, and eager to work behind the scenes in the travel industry. You’ll play a key part in ensuring our clients have smooth, stress-free travel experiences from beginning to end.
Key Responsibilities:
Assist with travel research, quotes, and itinerary preparation
Coordinate with travel suppliers to confirm reservations and special requests
Track payment deadlines and booking updates
Help distribute travel documents, confirmations, and trip reminders
Provide exceptional follow-up and support to both clients and advisors
Maintain accurate records and client details within CRM tools
Support administrative and customer service tasks for travel advisors
Qualifications:
Excellent organizational and communication skills
Comfortable using email, online platforms, and basic spreadsheet tools
Prior customer service, administrative, or travel experience is a plus
Strong attention to detail and time management
Enthusiastic about the travel industry and eager to learn
Training is provided—no previous travel certification required
What You’ll Gain:
Flexible work-from-home schedule
Personalized training and mentorship
Eligibility to earn income through client support, special projects, and team performance initiatives
Access to travel perks and industry discounts after training
Pathways for advancement into planning, sales, or leadership roles
How to Apply:
If you're ready to build a meaningful role in the travel space while supporting others in creating dream vacations, we’d love to connect with you. Apply today and grow with us at Destination Knot!
\nRelated Guides
Related Categories
Related Job Pages
More Customer Support Jobs
The specialist will deliver professional customer service via phone and/or email while assisting clients in planning seamless experiences. Responsibilities also include preparing and managing client accounts, maintaining meticulous records, and effectively organizing files.
Travel Experience Coordinator
HellosunshinetravelsHello Sunshine Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income. We specialize in providing the tools, training, and support for motivated individuals to become successful booking agents. Our mission is to empower self-driven, travel-loving entrepreneurs to work from anywhere while creating unforgettable travel experiences for clients. Whether booking your own vacations or helping others plan theirs, our team members enjoy the freedom of being their own boss while earning income doing what they love.
The role involves guiding clients through their entire travel journey, from initial inquiry to post-travel follow-up, by consulting on preferences and coordinating all necessary bookings and documentation. Responsibilities also include building long-term client relationships and handling any travel changes or issues with professionalism.
The Travel Specialist will be the primary client contact, responsible for accurately and efficiently handling incoming requests via multiple channels for both business and leisure travel bookings. This includes selling package options, tours, and event tickets while providing exceptional customer service.
The Care Navigator provides clinical and administrative support, leveraging a Medical Assistant background to ensure seamless care coordination and an excellent member experience. Responsibilities include managing patient communication, clinical documentation, and workflow tasks across the EHR to enhance patient access and close care gaps.