Position Summary:

The Senior Product Manager plays a key role in shaping and delivering Tilled’s payment platform by leading product strategy, development, and lifecycle management. This role is responsible for driving product initiatives from discovery and ideation through launch and iteration, ensuring that Tilled continues to deliver innovative, scalable payment solutions for software partners.

The Senior Product Manager works cross-functionally with Engineering, Operations, Sales, Customer Success, and external partners to define product requirements, prioritize development work, and bring new features to market. This role also serves as a key resource internally by helping teams understand product capabilities, supporting product-related questions, and ensuring alignment across stakeholders.

Location: 

This position is remote. We are not sponsoring visas for this role.

Typical Hours for this Position: You must be flexible to work the hours of 8 a.m. - 5 p.m MST., Monday-Friday, regardless of location. 

A Day in the Life May Include:

• Leading product initiatives across the full product lifecycle, from discovery and planning through launch and iteration
• Working cross-functionally with Engineering, Operations, and Sales teams to define product requirements and deliver high-quality solutions
• Creating detailed product specifications and collaborating with technical teams to refine feature requirements
• Organizing and participating in development team ceremonies such as standups, sprint planning, and backlog refinement meetings
• Conducting discovery sessions with customers and internal stakeholders to validate product needs and uncover new opportunities
• Monitoring product performance and utilization data to inform prioritization and product improvements
• Communicating product updates, new features, and roadmap changes to internal teams and external stakeholders
• Maintaining product documentation and resources to ensure teams have clear and up-to-date product knowledge
• Supporting internal teams with product-related questions, troubleshooting, and operational needs
• Researching competitors and industry trends within the payments ecosystem to inform product strategy
• Collaborating with vendors and processing partners to support ongoing product functionality and integrations
• Participating in product roadmap planning and prioritization discussions with key stakeholders

What You Have:

• 5+ years of experience working with payments, financial services, or fintech products
• Experience participating on a team that successfully shipped products to end users
• Experience working in B2B environments, ideally within SaaS or embedded payments
• Strong ability to translate business needs into clear product requirements and technical specifications
• Experience working with cross-functional teams including Engineering, Operations, and Customer-facing teams
• Strong organizational skills and the ability to manage multiple product initiatives simultaneously
• Comfort using data and customer insights to guide product decisions and prioritization
• Excellent written and verbal communication skills across both technical and non-technical audiences
• Ability to operate effectively in a fast-paced, high-growth environment
• Comfort working remotely with distributed teams

What You May Have:

• Experience working with PayFac, payment processing, or embedded payments platforms
• Familiarity with payment processors, acquirers, ISOs, and the broader payments ecosystem
• Experience building or managing products within regulated environments (PCI, BSA/AML, HIPAA, or similar frameworks)
• Experience working with APIs, developer-facing products, or integration-based platforms
• Experience managing vendor relationships or evaluating third-party technology partners
• Experience using product analytics tools to measure adoption and performance
• Interest in improving internal product enablement and documentation for cross-functional teams

What We Have:

• Office space in Boulder, CO
• Remote work environment
• Resources to support remote work
• Generous compensation and benefits
• Transparency that trickles down from the C-Level 
• Experts in the payments field that can get you up to speed with PayFac-as-a-Service

Tilled is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.