• Actively seeks new revenue streams and promotes account expansion by driving growth through new business, up-selling, and cross-selling opportunities. • Manages comprehensive client communication, strategic planning, and resolution of account challenges to enhance client satisfaction. Strengthens executive-level relationships within assigned accounts. • Demonstrates strong communication skills across phone, email, and in-person interactions, with the ability to work independently to acquire new clients. • Leads contract negotiations to support new sales and expand existing accounts. • Manages revenue forecasting (via Salesforce.com) and ensures sales data is recorded accurately. • Facilitates and organizes team-building events with clients.