We help people live well. We’re proud to be part of Advocate Health.
IT Clinical Service Support Analyst
Location
Illinois + 2 moreAll locations: Illinois, North Carolina, Wisconsin
Posted
5 days ago
Salary
$26 - $39 / hour
Job Description
Job Requirements
- High School Diploma or GED is required
- Must obtain Epic certification within 18 months and maintain annual educational requirements
- One year's experience in a clinical environment, Service Delivery, or work-related equivalent is required
- Ability to manage multiple priorities in a dynamic work environment
- Basic knowledge of medical terminology
- Ability to travel to system locations to provide Service Desk application support
- Strong technical aptitude with the ability to learn quickly and support software applications
- Basic understanding of call centers and call tracking systems
- Basic understanding of standard system hardware equipment and software applications
Benefits
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Paid Time Off programs
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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