Sales Support Specialist

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+H1B No SponsorCompany Site LinkedIn

Location

New Jersey + 1 more

Posted

52 days ago

Salary

$72K - $99K / year

High SchoolEnglish

Job Description

• Managing and promoting the Helion Surgical Integration platform • Building relationships with surgical professionals (surgeons, nurses, and operating room staff) • Developing a comprehensive understanding of OR procedural workflow, medical A/V technology, and IT systems performance • Formulating and implementing system go-live strategies • Engaging with the install base and existing customers • Resolving system and user challenges • Ensuring overall customer satisfaction through competitive differentiation • Providing technical support, training, and product education to OR Educators and Nurse Managers • Troubleshooting common A/V related issues • Supporting case setups based on clinical needs for various procedures • Completing extensive prospecting, lead generation, and follow-up for sales teams • Supporting site visits, product fairs, and mock rooms as necessary

Job Requirements

High School diploma or GED required
Bachelor's degree preferred
Previous sales or operating room experience preferred
Strong skills within the MS Office Suite (Excel, PowerPoint and Word)
Salesforce knowledge a plus
Ability to travel independently up to 80%
Technical audio-visual experience a plus

Benefits

Health insurance
Dental coverage
Basic life insurance
Accident insurance
Short-term disability insurance
Long-term disability insurance
Business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off (ranging from 20 to 35 days)
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits

Related Categories

Remote Customer Support Jobs in the US

Related Job Pages

Remote Customer Support Jobs in the US Customer Support Jobs in New Jersey Remote Full-time Jobs (US)More US Remote Jobs

More Customer Support Jobs

Reservations Agent

Davidson Hospitality Group

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group. Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

Customer Support52 days ago

Full TimeRemote

We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is: Energetic and passionate about hospitality Pos...

View details: Reservations Agent

United States

Apply