• Develop and deliver proactive engagement strategies, health checks, and business reviews. • Analyze product usage and satisfaction to ensure renewals and long-term value. • Identify risk signals early and take action to mitigate churn. • Negotiate contracts that are mutually beneficial to both the customer and Elsevier • Identify upselling and expansion opportunities aligned with customer goals. • Position additional Clinical Solutions products to meet emerging needs through consultative selling. • Lead sales motions from discovery through negotiation and closing. • Build deep, trusted relationships with stakeholders across clinical, administrative, and IT functions. • Serve as a consultative partner aligned to client objectives. • Study market trends and become an industry expert within your designated health system region. • Own the end-to-end sales process for renewals and expansions. • Coach sales executives on expansion opportunities that meet customer needs. • Accurately forecast and manage pipeline using Salesforce CRM. • Work closely with Sales Executives and Customer Success to drive results.