This position is contingent upon contract award.

Professional Level 

Level 4 Manager - A Manager at 9th Way Insignia accomplishes department objectives by managing staff and processes and evaluating department activities. A Manager is responsible for planning, directing and overseeing the operations and fiscal health of a unit, division, or department. Managers require skills and qualifications such as exceptional leadership, communication, and interpersonal skills.  

Responsibilities 

• Evaluates workflows, organizational processes and procedures and develops enterprise- wide or large-scale computer/information management system solutions.   

• Designs architecture to include the software, hardware, and communications to support the total requirement.   

• Provides present and future cross-functional requirements and interfaces.   

• Ensures systems are compliant and compatible with open systems architecture standards.   

• May provide daily supervision to project staff.  

• Responsible for leading a team of business analysts to identify, document, prioritize, and communicate business requirements and translate them into actionable solutions.   

• Ensures that both current and future-state processes, capabilities, and technology align with the organization’s strategic objectives and compliance mandates.   

• Involves close collaboration with stakeholders, cross-functional teams, external partners, and end users to drive continuous improvement in product delivery, user experience, and operational efficiency.   

• Provides governance, guidance, and mentoring to junior analysts while standardizing processes and methods across the organization.  

Requirements 

• Bachelor’s Degree in technical discipline; 8 years of experience in lieu of degree to meet education requirement  

• 6 or more years of relevant experience.  

• Strong proficiency with requirements management tools (e.g., JIRA, Azure DevOps), process modeling tools (e.g., Visio, Lucidchart), and documentation platforms (e.g., Confluence).  

• Familiarity with Agile/SAFe methodologies, DevSecOps, and iterative development practices.  

• Understanding of federal compliance standards and guidelines (e.g., FISMA, NIST, Section 508, FedRAMP) and how they influence requirements and solution design.  

• Excellent analytical, critical thinking, and problem-solving abilities.  

• Strong communication skills with the ability to present complex information in a clear, concise manner to both technical and non-technical audiences.  

• Ability to facilitate collaborative sessions and manage stakeholder expectations effectively.  

• Proven leadership and team-building skills, with the ability to inspire trust, promote professional growth, and foster a positive team culture.  

• Solid organizational and project management abilities, with experience in managing competing priorities and deadlines.