Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Provider Relations Lead Analyst
Location
Alabama + 17 moreAll locations: Alabama, Alaska, Arizona, Florida, Hawaii, Idaho, Iowa, Kansas, Nebraska, Ohio, Maryland, Massachusetts, Michigan, Pennsylvania, Texas, Utah, Vermont, Washington
Posted
3 days ago
Salary
$70.2K - $117K / year
Job Description
Job Requirements
- High School Diploma or G.E.D.
- Strong ability to analyze performance data, identify trends, and translate insights into actionable improvements.
- Excellent communication skills, with the ability to influence, coach, and present to diverse audiences.
- Proven ability to work independently in a fast-paced environment while managing multiple priorities.
- Demonstrated collaboration skills and ability to build positive working relationships across teams.
- Bachelor’s degree in a related field.
- Experience in a healthcare environment supporting Provider Relations, Accounts Receivable, or related operations.
- Experience coaching or mentoring teams in provider-facing or customer-facing roles.
- Experience supporting end-to-end Provider Relations operations within a PRO organization.
- Familiarity with Provider Relations tools and workflows, including ART.
- Healthcare claims systems experience or working knowledge of claims processing.
- Experience leading or supporting process improvement initiatives across cross-functional teams.
- Strong Excel skills and experience reporting performance, quality, or coaching results to leadership.
- Experience working in an Agile environment.
Benefits
- medical, vision, dental, and well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
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