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Principal Engineer
Location
United States
Posted
5 days ago
Salary
$170K - $200K / year
No structured requirement data.
Job Description
Role Description
As a Principal Engineer, you will lead the design and development of cutting-edge Conversational AI and cloud-native messaging solutions, helping organizations transform their contact center and AI capabilities. You will partner with architecture and engineering teams to create scalable, resilient, and high-performance applications, integrating real-time voice, AI models, and platform SDKs. This role offers the opportunity to shape technical direction, mentor engineers, and implement solutions that directly impact enterprise clients. You will work in a collaborative, agile environment, driving innovation and engineering excellence while delivering high-quality software. The position combines technical leadership with hands-on coding, allowing you to influence both architecture and execution. Success in this role directly contributes to the evolution of next-generation AI-driven communication platforms.
- Lead the design and implementation of cloud-native messaging and AI applications that advance Conversational AI capabilities.
- Partner with architecture teams to define requirements, translate vision into scalable solutions, and ensure technical alignment across projects.
- Integrate real-time voice, platform SDKs, and AI-driven services into enterprise-grade products.
- Guide engineering teams, set best practices, and foster technical excellence through mentoring and code reviews.
- Participate actively in agile Scrum teams, contributing to sprint planning, execution, and continuous improvement.
- Drive comprehensive test automation and quality-first delivery processes.
- Collaborate with cross-functional teams to ensure solutions meet business and technical requirements, with attention to scalability, reliability, and performance.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Communications, or a related field.
- 10+ years building full-stack applications using Java and Node.js (experience with Vue is a plus).
- 5+ years designing and architecting enterprise SaaS products; 2+ years developing real-time voice solutions.
- Experience delivering AI products to production, with knowledge of cloud platforms and Kubernetes (GCP experience preferred).
- Proficiency in distributed systems, microservices, RESTful APIs, and technologies such as Kafka, Redis, and NoSQL.
- Strong background in data analytics and reporting, especially for contact centers or conversational AI (preferred).
- Proven leadership in technical strategy, mentoring engineers, and guiding architectural decisions.
- Familiarity with Agile/Scrum methodologies and experience in complex, collaborative environments.
- Exceptional problem-solving, analytical, and communication skills, with the ability to balance strategic thinking and hands-on execution.
Benefits
- Competitive salary range: $170,000–$200,000 USD, with compensation based on experience, location, and skills.
- Comprehensive health coverage including medical, dental, and vision plans.
- 401(k) retirement plan with employer match, plus HSA/FSA options.
- Employee Stock Purchase Program (ESPP) to share in company growth.
- Life, disability, and supplemental insurance, plus legal and identity theft protection.
- Flexible PTO and paid public holidays, with generous parental leave policies.
- Remote-first work environment, with optional coworking space access.
- Professional development resources, wellness programs, and inclusive workplace culture that supports growth and work-life balance.
Company Description
Job Requirements
- Bachelor’s or Master’s degree in Computer Science, Communications, or a related field.
- 10+ years building full-stack applications using Java and Node.js (experience with Vue is a plus).
- 5+ years designing and architecting enterprise SaaS products; 2+ years developing real-time voice solutions.
- Experience delivering AI products to production, with knowledge of cloud platforms and Kubernetes (GCP experience preferred).
- Proficiency in distributed systems, microservices, RESTful APIs, and technologies such as Kafka, Redis, and NoSQL.
- Strong background in data analytics and reporting, especially for contact centers or conversational AI (preferred).
- Proven leadership in technical strategy, mentoring engineers, and guiding architectural decisions.
- Familiarity with Agile/Scrum methodologies and experience in complex, collaborative environments.
- Exceptional problem-solving, analytical, and communication skills, with the ability to balance strategic thinking and hands-on execution.
Benefits
- Competitive salary range: $170,000–$200,000 USD, with compensation based on experience, location, and skills.
- Comprehensive health coverage including medical, dental, and vision plans.
- 401(k) retirement plan with employer match, plus HSA/FSA options.
- Employee Stock Purchase Program (ESPP) to share in company growth.
- Life, disability, and supplemental insurance, plus legal and identity theft protection.
- Flexible PTO and paid public holidays, with generous parental leave policies.
- Remote-first work environment, with optional coworking space access.
- Professional development resources, wellness programs, and inclusive workplace culture that supports growth and work-life balance.
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