Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Job Responsibilities:

Primarily responsible for orchestrating installation, configuration, upgrade, maintenance and break-fix of storage and backup systems lifecycle in all datacenters. Responsible for the availability, performance, disaster recover, security and audits of storage and backup systems. Define, optimize and manage the backup infrastructure and related software, hardware and schedules. Continuously work to improve the RPO and RTO and various data recovery Controls. Provides direct support to technical and non-technical entities in order to define requirements and deliver solutions to meet customer needs including new environment deployment, upgrades, performance tuning, testing and disaster recovery. Applies Quality Control and Quality Assurance principles. Ability to communicate complex technical concepts to individuals of various technical ability. Writes and maintains complete and concise technical documentation. Regularly run tests to verify data recoverability, RPO and RTO. Serve as the highest point of escalation for storage incidents. Create and manage project planning utilizing Microsoft Project. Create data and process flow diagrams, business process modelling, and swimlane diagrams utilizing Microsoft Visio. Ensure deliverables are met on time. Serve as the primary customer escalation point for customer changes and/or issues during the implementation process. Assist the sales team with project scoping exercises and prepare statements of work. Provide project oversight to ensure the published delivery methodology is followed. Lead a team to address the resource requirements dictated by the current backlog of future project forecasts. Identify opportunities to improve processes and streamline work to provide value to customers. Construct and deploy solutions to drive employee engagement. Work with Sales, Product Management, Development, and other cross-functional teams to improve the customer experience. Job may be performed remotely up to four days per week.

Position requires:

Bachelor’s degree (or foreign equivalent degree) in Engineering (Electrical Engineering or Computer Science), or closely related fields. Requires five (5) years of post-baccalaureate and progressive in nature experience in a job that provides the required special skills and experience. Special skills and experience must include: five (5) years or equivalent certifications with Storage and related hardware, five (5) years of Pure & NetApp storage systems experience, five (5) years of experience with Commvault or Cohesity backup solution, deploying and managing infrastructure services and driving efficient operations (improving performance and optimizing operations). Five (5) years of experience must also include the following: AWS Cloud or related storage solution, OracleLinux and Microsoft operating systems, virtualization, hardware and related architecture, engineering and administration, migrating physical hardware to virtual or from On-prem to cloud, large database environments including Oracle, MS SQL Server, configuring backups for VMware virtual servers, Storage Snapshot experience, Snapmirror and Snapvault administration on NetApp systems, network troubleshooting experience including resolving network errors when backups fail, troubleshooting firewall issues and ports. May require domestic and international travel up to 10% of time.

The offered salary for this position is $164,112.00 per year. To apply, send resumes to mgarrison@vertafore.com, ref #608552. Benefits information available at https://recruit.hirebridge.com/v3/careercenter/v2/details.aspx?jid=608552&cid=7743&locvalue=1011.

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