• Lead and manage the end-to-end delivery of client-facing integration projects, ensuring quality, timeliness, and alignment with client expectations. • Oversee and develop a high-performing team of integration consultants and developers, providing coaching, performance management, and career development support. • Own and evolve the integration services roadmap, driving the development of standardized methodologies, frameworks, and delivery accelerators. • Collaborate with internal stakeholders across product, engineering, sales, and client success to ensure alignment between integration capabilities and overall business strategy. • Serve as a senior escalation point for client delivery issues and ensure effective resolution of complex or high-risk integration challenges. • Partner with Sales and Solutions Engineering to support pre-sales activities, including solution design, estimates, and statements of work. • Monitor delivery performance through key metrics such as utilization, project health, client satisfaction, and profitability, and implement continuous improvement initiatives. • Ensure integration services meet technical, contractual, and security standards while supporting client compliance requirements. • Promote a culture of innovation, accountability, and collaboration within the integration delivery team.