• Respond rapidly to all inbound MQLs (pricing and demo requests, content downloads, AIStor trial downloads, etc.). • Qualify inbound leads for ICP alignment, workload fit, storage scale, environment, and project timing. • Schedule and confirm qualified meetings for Account Executives. • Document all research learnings and call notes clearly within CRM to ensure strong AE handoffs. • Serve as primary responder for website live chat inquiries. • Engage prospects in real time to understand use case and urgency. • Convert chat conversations into qualified meetings. • Escalate deeper technical questions to Sales Engineering when appropriate. • Follow up on leads generated from paid media campaigns. • Prioritize high-intent digital responses. • Provide feedback to marketing on lead quality and trends. • Support pre-event meeting recruitment and post-event follow-up. • Schedule commercial meetings tied to webinars, field events, and conferences. • Track event-driven pipeline outcomes. • Assign inbound leads to the appropriate Account Executive based on territory and segmentation. • Ensure accurate and clean handoffs with complete context. • Maintain SLA adherence for inbound follow-up. • Maintain strong CRM hygiene and data accuracy. • Track qualification outcomes (meeting held, disqualified, recycled, etc.). • Provide insights on inbound conversion trends.