Seesaw Learning

Elevate Learning: Inspire your students to be their best

Enterprise Customer Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

New York

Posted

3 days ago

Salary

$60K - $95K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Manage a portfolio of our largest district partnerships • Own the renewal and expansion process for your portfolio • Lead consultative meetings with key district stakeholders using data • Develop strategy for each account, identifying expansion targets and cancellation risks

Job Requirements

  • Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion
  • A minimum of 3 years of demonstrated success in a quota-carrying, customer-facing position
  • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the Northeast
  • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment

Benefits

  • Medical/Dental + Orthodontics/Vision Coverage
  • 401k Match
  • Flexible Paid Time Off
  • Mindfulness First Fridays
  • Monthly Technology Stipend
  • Home Office Setup Stipend
  • Professional Development Stipend
  • Paid Parental Leave
  • Charitable Donation Matching
  • Volunteer Days

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