• Develop and maintain project plans, timelines, and roadmaps using Smartsheet, Jira, and/or other project management tools. • Coordinate with cross-functional teams (DevOps, Data, Product, Client Delivery, Operations, etc.) to define scope, deliverables, and milestones. • Manage cross-team dependencies across Product, Engineering, DevOps, and business stakeholders to support timely delivery. • Serve as the central point of coordination for internal initiatives, facilitating meetings, preparing agendas, documenting decisions, and publishing action items. • Track project progress, resource allocation, utilization, and burn rate for internal efforts. • Identify risks, issues, and dependencies early; develop mitigation plans and collaborate with SMEs to resolve blockers. • Document technical decisions, action items, risks, and delivery assumptions in a clear and actionable format for both technical and non-technical stakeholders. • Follow established change-control procedures to manage adjustments in scope, timing, or resources. • Leverage internal tools (Jira, Smartsheet, Confluence, etc.) to track progress, drive transparency, and standardize processes. • Provide guidance, mentoring, and escalation support for team members working on project workstreams. • Contribute to internal process evaluations and organizational improvement initiatives. • Support development of internal proposals, business cases, and readiness for new tools, system upgrades, or technology transitions. • Participate in internal planning sessions and cross-functional strategic initiatives as needed.