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Role Description

The Technical Content and Enablement Manager is responsible for equipping resellers, distributors, and strategic partners with the knowledge, tools, and resources needed to successfully position, sell, and deliver our solutions. This role blends learning strategy, technical content development, and partner experience design to drive engagement, capability, and revenue growth across the partner ecosystem. The Technical Content and Enablement Manager will also own the planning and execution of onsite partner events, including educational programs and facility tours, ensuring a high-impact and consistent partner experience.

Schedule: Monday-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 8:00 AM – 5:00 PM, or similar.

Location: Remote (must reside in CA, AZ, TX, OH, NJ, or FL)

Salary Range: $110,000 - $120,000 annually. Compensation commensurate with experience.

At this time, we are not engaging with agencies or third-party recruiters. Thank you for your understanding.

Duties and Responsibilities

• Design and deliver partner enablement programs that improve product knowledge, sales effectiveness, and operational understanding.
• Create structured learning paths, onboarding experiences, and just-in-time performance support resources.
• Lead planning and execution of recurring onsite partner events across multiple locations, including design of agendas that balance education, product exposure, and relationship building, coordinating cross-functional participation (sales, operations, leadership), and managing other event logistics.
• Identify partner capability gaps and develop targeted enablement initiatives.
• Collaborate with sales, product, and operations teams to ensure accuracy and relevance of training.
• Develop and maintain partner-facing technical documentation, guides, and reference materials.
• Create educational and enablement content such as playbooks, presentations, videos, and toolkits.
• Partner within marketing to align enablement content with broader campaigns and product launches.
• Ensure content is clear, accessible, and aligned to partner needs and use cases.
• Execute and optimize website, UI, and UX enablement content by partnering with digital, product, and marketing teams to translate complex offerings into clear page-level messaging, workflows, FAQs, and conversion-focused content that supports partner and customer self-service across brand sites and portals.
• Develop and deploy B2B and B2C sales and marketing collateral including sell sheets, product one-pagers, comparison guides, onboarding kits, and campaign-ready assets, ensuring materials are tailored by audience, channel, and use case and are easily activated by partners and internal teams.
• Define and track KPIs such as partner engagement, training completion, and content utilization as well as gather partner feedback and continuously improve enablement programs.
• Up to 20% travel may be required.
• Attend all department/company meetings as requested.
• Other duties as assigned.

Qualifications

• 5+ years experience in partner enablement, training, product marketing, or related field.
• Experience developing technical or instructional content.

Requirements

• Self-Motivation & Accountability: Highly self-directed professional who demonstrates initiative, ownership, and accountability.
• Strategic Thinking & Decision Making: Strong critical thinking skills with the ability to balance strategic vision with hands-on execution.
• Technical & Instructional Content Development: Demonstrated experience developing technical and instructional content.
• Communication Skills: Excellent written and verbal communication skills.
• Technology Proficiency: Experience working within digital and content-driven environments.
• Program & Project Management: Strong program and project management capabilities.
• Time Management & Execution: Exceptional organizational skills.
• Partner Enablement & Channel Ecosystem Support: Experience supporting reseller, distributor, or partner ecosystems.
• Event & Training Program Management: Experience planning and managing training programs or partner events.
• Cross-Functional Collaboration & Teamwork: Strong collaborator who works effectively across teams.
• Industry & Business Environment Awareness: Understanding of B2B business environments.

Benefits

• Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care.
• 4over pays 100% of the employee’s premium for Basic Life/AD&D Insurance.
• 401(k) Retirement Plan with discretionary employer match.
• 9 Paid Holidays.
• Accumulating PTO to be used after 90-days of continuous and active full-time service.