Monaire

Automating HVAC and refrigeration maintenance with AI to reduce OpEx 30% and eliminate downtime.

Field Implementation Specialist

Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 11-50Since 2022H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

Not specified

EnglishIo T

Job Description

• Support Hardware Installations • Work with HVAC service providers to deploy Monaire hardware in buildings • Guide contractors through installation of sensors, thermostats, gateways, and controllers using the Monaire app • Verify systems are installed correctly and communicating with the Monaire platform • Help resolve installation issues during early deployments • Train Service Providers • Deliver in-person training for HVAC technicians and service teams • Teach installation workflows and troubleshooting processes • Help contractors become confident installing Monaire systems independently • Act as a Product Expert • Answer technical questions from service providers • Help diagnose hardware, connectivity, or configuration issues • Work with Monaire engineering to resolve field issues • Identify recurring installation problems and improve documentation • Improve Deployment Workflows • Provide feedback from the field to improve Monaire hardware and software • Help simplify installation processes and training materials • Work closely with product and engineering teams to improve contractor experience

Job Requirements

  • Experience working with HVAC systems, building automation, or controls
  • Comfortable working with hardware installations and field troubleshooting
  • Ability to explain technical concepts clearly to field technicians
  • Willingness to travel to customer sites for installations and training
  • Highly organized and comfortable working with contractors and customers
  • Bonus Points
  • Experience commissioning HVAC or BAS systems
  • Experience training technicians or contractors
  • Familiarity with IoT devices, sensors, or smart building technology
  • Experience troubleshooting networking or connectivity issues

Benefits

  • Competitive salary and equity compensation
  • Health, dental, and vision insurance
  • Flexible paid time off (PTO)
  • Opportunity to influence product roadmap and company direction
  • Collaborative and execution-focused team culture

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