Pareto.AI

Pareto is a talent-first platform harnessing the top 0.01% of data labelers to deliver premium AI/LLM training data.

Trust & Safety Manager

ManagerManagerFull TimeRemoteTeam 51-200Since 2020H1B SponsorCompany SiteLinkedIn

Location

Remote

Posted

3 days ago

Salary

Not specified

Bachelor Degree6 yrs expEnglishSQL

Job Description

• Own the T&S Charter and Enforcement Framework • Build and Run the Investigations Engine • Lead and Develop the T&S Team • Embed T&S into the Expert Lifecycle • Lead T&S's Relationship with Product and Engineering

Job Requirements

  • 6+ years in Trust & Safety, integrity, risk, fraud, or investigations—ideally at a marketplace, platform, or data company
  • Demonstrated experience owning or leading an integrity/T&S function, not just contributing to one
  • Track record of designing structured, auditable enforcement systems: intake workflows, escalation logic, severity frameworks, sanctions ladders
  • Strong SQL skills: able to independently query data, build dashboards, and investigate anomalies without waiting on a data team
  • Strong analytical mindset: comfortable defining metrics, tracking case trends, and using data to improve policy and process
  • Experience partnering with Product and Engineering to translate judgment-based work into scalable tooling or automation
  • Ability to write clear, defensible decision rationale—and to coach others to do the same
  • Calm, precise operator in high-stakes, ambiguous situations with competing pressures
  • Demonstrated ability to lead small teams with high standards for quality and consistency

Benefits

  • Health insurance
  • Professional development opportunities

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