REMOTE Customer Success Associate
Location
United States
Posted
3 days ago
Salary
Not specified
No structured requirement data.
Job Description
About the Role – Build a Career That Protects Futures
Are you a driven, self-motivated professional who enjoys helping people make confident decisions about their future? Are you looking for a career that combines purpose, flexibility, and long-term growth?
This fully remote opportunity allows you to work from anywhere while building a meaningful career in insurance and client services. You’ll help individuals and families protect what matters most—while managing your schedule and growth on your own terms.
What This Role Offers
Remote Work Flexibility
Work from anywhere with a schedule designed to support work-life balance.
Comprehensive Training & Support
Receive in-depth training on life insurance products, regulations, and best practices—no prior insurance experience required.
High-Quality Leads Provided
Focus on client conversations and solutions. All leads are pre-qualified and provided at no cost.
Career Advancement Opportunities
Grow within a well-established Fortune 500 organization with clear pathways for advancement and leadership development.
Supportive Team Environment
Benefit from mentorship, ongoing professional development, and a collaborative team culture focused on success.
Key Responsibilities
Client Engagement
Connect with individuals who have requested information to understand their insurance needs and goals.
Education & Guidance
Explain policy options, benefits, and coverage clearly to help clients make informed decisions.
Quote & Solution Presentation
Prepare and present customized insurance solutions in a professional and easy-to-understand manner.
Relationship Building
Develop long-term client relationships to ensure satisfaction, trust, and retention.
Sales & Activity Tracking
Accurately document client interactions, sales activity, and follow-up actions.
Industry Awareness
Stay current on product updates, industry trends, and competitive offerings.
What We’re Looking For
• Strong verbal and written communication skills
• Ability to explain complex topics in a simple, relatable way
• Self-motivated, goal-oriented mindset
• Comfort building relationships and guiding clients through decisions
• Willingness to learn insurance products and compliance requirements (training provided)
Ready to Take the Next Step?
If you’re excited to make a real difference while building a flexible, remote career with long-term potential, we’d love to hear from you.
Apply today and start growing with a company committed to protecting families and supporting your success.
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Customer Success Operations Specialist
Facilities Management ExpressFMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space.
We are seeking a Customer Success Operations Specialist to bridge the gap between customer-facing strategy and operational execution. This is a high-impact, cross-functional role connecting Customer Success, Support, and Implementation with Revenue Operations and broader go-to-ma...
The Customer Success Manager aligns company goals with client needs, ensuring clients understand and benefit from software solutions by acting as a central hub for information exchange between internal teams and external stakeholders. Responsibilities span account management, product evangelism, customer advocacy, and business analysis to drive feature adoption, client success, retention, and product development direction.
Customer Success Manager
Rapid7At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.
Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.
The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.
