• Writes, edits, proofreads, researches and updates national-level content to ensure clear, accurate, strategic and compelling communications for various channels, including print, video, digital and social media. • Contributes strategic writing support to national-level marketing and branding materials to ensure quality and consistency of messaging. • Supports the editorial strategizing and operationalizing of wish storytelling in partnership with the Storytelling Strategy team and chapters. • Actively collaborates on impactful testimonials that will underpin revenue-driving activities across the enterprise. • Gathers diverse constituent experiences to best support storytelling for revenue-driving needs, including through wish family interviews. • Provides management of freelance writers as needed, ensuring clarity, professionalism, quality and consistency in brand voice and style. • Maintains costs in line with departmental budget. • Actively ideates and coordinates with stakeholder teams across the National Make-A-Wish team to conceptualize and execute a wide variety of creative projects. • Assists the production process to ensure written materials receive the appropriate approvals for content, medical, statistical and policy accuracy. • Follows the Creative Team workflow process, including use of team’s project management tool, for all projects. • Adheres to brand tone, messaging and voice guidelines. • Performs other job-related duties, as assigned.