• Lead enterprise software implementations from kickoff through go-live for Ridgeline’s cloud platform • Define project scope, schedules, deliverables, and success criteria in partnership with customer and internal stakeholders • Coordinate cross-functional teams and assign responsibilities to maintain alignment and accountability across project workstreams • Communicate clearly with stakeholders at all levels to manage expectations, provide status updates, and escalate risks appropriately • Manage project budgets and track financial performance to ensure transparency and alignment with forecasts • Monitor quality standards across all phases of the project lifecycle to ensure successful delivery outcomes • Identify and mitigate delivery risks proactively to keep implementations on track and within scope • Facilitate retrospectives and analyze project outcomes to drive continuous improvement across delivery practices • Contribute directly to critical project activities when needed to ensure project milestones and timelines are achieved • Foster collaborative relationships with internal teams and customer stakeholders to strengthen implementation success • Support the evolution of Ridgeline’s delivery frameworks and operational processes through feedback and lessons learned • Leverage AI-powered tools such as ChatGPT and other emerging technologies to improve project documentation, communication, and execution efficiency