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TikTok Shop Manager – Head of TikTok Shop
Location
United States
Posted
42 days ago
Salary
Not specified
EnglishSpark
Job Description
• Own day-to-day TikTok Shop execution, optimization, and results.
• Scale TikTok Shop from ~$25K/month to ~$100K/month in evergreen revenue within 12 months.
• Manage performance against CPA, ROAS, and payback targets.
• Execute assortment strategy, pricing, promotions, seeding, reviews, and livestream support.
• Monitor shop health, fulfillment issues, refunds, and customer experience signals.
• Recruit, onboard, and activate 1,500–2,500 TikTok Shop affiliates over 12 months.
• Manage a tiered creator ecosystem:
• High-volume affiliates
• Consistent mid-tier creators
• A small group of top performers
• Drive repeat posting through clear incentives, commissions, and expectations.
• Ensure predictable creator output aligned to product and promo priorities.
• Track and analyze creator performance metrics including GMV, CVR, AOV, refunds, content volume, and posting consistency.
• Identify top-performing creators and double down via seeding, bonuses, or higher commissions.
• Test and optimize commission structures, promotions, and incentives.
• Maintain creator scorecards and clear performance reporting.
• Partner with Paid Media to surface top-performing TikTok Shop content for Spark Ads.
• Support creator whitelisting and permissions (with guidance from Paid Media).
• Ensure FTC compliance and adherence to brand guidelines.
• Help scale creator content that can be reused across paid ads, PDPs, and organic social.
• Build and run workflows to manage hundreds of active creators at once.
• Use tools and dashboards to track affiliates, commissions, content, and usage rights.
• Keep operations organized across seeding, communication, and follow-ups.
• Ensure TikTok Shop runs smoothly without constant firefighting.
• Work closely with Paid Media, Creative, Growth, E-commerce, and CX/Ops.
• Align creator pushes with launches, promos, and inventory.
• Feed TikTok Shop learnings back into paid ads, PDPs, and organic social.
Job Requirements
- Hands-on experience managing or scaling TikTok Shop or affiliate-driven social commerce.
- Deep understanding of TikTok Shop mechanics, creator behavior, and what converts.
- Strong performance mindset—comfortable owning revenue, CPA, and efficiency targets.
- Experience managing creators as performance partners (not brand-only influencers).
- Highly organized, systems-minded, and comfortable managing high volume.
- Bias for action, testing, and iteration in a fast-moving environment.
- Clear communicator who can work cross-functionally without ego.
- Nice to Have
- Experience working closely with Paid Media or performance marketing teams.
- Familiarity with Spark Ads, whitelisting, and usage rights.
- Background in DTC, e-commerce, or high-growth consumer brands.
Benefits
- Remote-first & flexible — work from anywhere with autonomy and trust
- Competitive comp + performance bonus — earn based on your impact
- Medical, dental & vision insurance — health coverage for you and your family
- 401(k) with company match — plan for the long term
- Unlimited PTO — recharge when needed, no counting days
- Autonomy + ownership — you’ll have the freedom to lead, make decisions, and drive outcomes
- No politics, just execution — fast-moving, high-ownership, results-driven culture
- Make your mark — help scale a 9-figure brand on the verge of global breakout
- Kind and people-focused culture — we communicate openly, collaborate, and support each other
- We embrace growth and change, never settle, and continuously improve
- We move fast, keep it simple, and innovate without fear