• The Access & Reimbursement Manager (ARM) will be a subject matter expert on access & reimbursement for FILSPARI (Sparsentan) • Provide education and case-specific support to internal and external stakeholders including but not limited to health care providers (HCPs) and sales force within their assigned region • Cultivate the highest level of expertise in the FILSPARI onboarding process, from Patient Start Form (PSF) submission through REMS enrollment to reimbursement • Walk offices through what to expect from the FILSPARI onboarding process • Educate physicians and physician practices on the full FILSPARI onboarding process • Closely monitor cases as they progress through the onboarding process • Proactively identify and solve complex patient access issues • Educate physicians (in-person or virtual) on escalated reimbursement issues • Assist physicians and office staff when PSFs or REMS enrollment forms are submitted with information missing • Effectively partner with reimbursement stakeholders to communicate challenges, identify solutions, and ensure the patient is progressing through the reimbursement process • Maintain a level of expertise on specific payors and the requirements for claim approvals • Log calls and notes within standardized platform daily • Lead weekly case status update meetings with sales force and sales leadership