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Role Description

We are looking for a Manager of Account Management to lead a pod of enterprise Account Managers responsible for renewing and expanding strategic higher education partnerships. This leader will be responsible for driving day-to-day execution across their team, ensuring strong pipeline discipline, supporting complex deal cycles, and developing Account Managers into high-performing commercial operators.

The Manager will work closely with the Senior Director of Existing Business to execute the broader expansion strategy across Niche’s higher education portfolio. This role carries accountability to a team revenue target tied to pod performance. The manager is expected to actively support deal strategy, provide sales coaching, and participate in key customer conversations to help the team close expansion and renewal opportunities.

What You Will Do

• Team Leadership & Coaching
  • Manage a pod of enterprise Account Managers responsible for renewal and expansion revenue
  • Provide coaching through regular 1:1s, deal reviews, and call feedback
  • Support reps in navigating complex sales cycles with senior enrollment leaders
  • Identify development areas and build individual growth plans
  • Foster a high-performance culture grounded in accountability and collaboration
• Pipeline & Forecast Management
  • Maintain clear visibility into renewal pipeline and expansion opportunities
  • Ensure reps maintain sufficient pipeline coverage against quarterly goals
  • Conduct regular pipeline reviews and deal strategy sessions
  • Support accurate forecasting and risk identification
  • Maintain accountability to the pod’s revenue target by actively supporting deal strategy, coaching reps, and participating in key customer conversations when needed
• Deal Strategy & Customer Engagement
  • Support Account Managers in structuring renewal and expansion conversations
  • Participate in key customer conversations when strategic support is needed
  • Help unblock deals and navigate internal and external stakeholders
  • Ensure consistent messaging across Niche’s product portfolio
• Operational Execution
  • Ensure consistent adoption of account planning and sales playbooks
  • Partner with RevOps and leadership to maintain clean pipeline data
  • Identify trends in customer needs and relay insights to leadership
  • Support cross-functional collaboration across Product, Marketing, and Customer Success

Qualifications

• 5–8+ years in B2B SaaS sales
• 1–3+ years managing Account Managers or enterprise sellers
• Experience managing complex renewal or expansion sales cycles

Requirements

• Strong deal coach with experience supporting enterprise sales cycles
• Comfortable operating in a pipeline-driven environment
• Experience leading teams through quarterly forecasting and revenue accountability
• Demonstrated experience managing sales pipeline health and forecasting accuracy across a team

Benefits

• Our national target base salary is $150,000, plus uncapped commission and participation in our Stock Option Program. The OTE (On Target Earnings) for this role will be $250,000.
• Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage
• Flexible Paid Time Off Policy
• Stipend that allows you to build your work from home office in a style and function that suits your personal preferences
• Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents
• Meaningful 401(k) with employer match
• Your ideas and work will make an immediate impact on our company and millions of users
• You will join a team that cares about you, our mission, our work - and celebrates our wins together!