Property Management Collections

CollectionsCollectionsFull TimeRemoteTeam 10,001

Location

United States

Posted

4 days ago

Salary

$16 - $25 / hour

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

This is a remote/work from home position.

Compensation: $16-25 per hour based on experience.

Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Qualifications

  • High School diploma or equivalent
  • Previous experience in monitoring rent collections and managing delinquencies
  • 2 years of previous experience in property management
  • FDCPA knowledge
  • Professional phone etiquette and solid negotiating skills
  • Positive attitude and strong customer service aptitude
  • Ability to problem solve and multitask
  • Willingness to maintain confidentiality
  • Ability to exchange accurate information effectively over the phone

Requirements

  • The minimum internet speed requirements for remote work are as follows:
  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

Benefits

  • Comprehensive benefits package available: including medical, dental and vision
  • 401k retirement plan with employer matching
  • Paid time off
  • Paid holidays

Job Requirements

  • High School diploma or equivalent
  • Previous experience in monitoring rent collections and managing delinquencies
  • 2 years of previous experience in property management
  • FDCPA knowledge
  • Professional phone etiquette and solid negotiating skills
  • Positive attitude and strong customer service aptitude
  • Ability to problem solve and multitask
  • Willingness to maintain confidentiality
  • Ability to exchange accurate information effectively over the phone
  • The minimum internet speed requirements for remote work are as follows:
  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

Benefits

  • Comprehensive benefits package available: including medical, dental and vision
  • 401k retirement plan with employer matching
  • Paid time off
  • Paid holidays

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